Buying with confidence

Frequently Asked Questions

Answers about our antiques, delivery, policies, and working with Pearl City Antiques.

Antiques & Condition

Are your antiques authentic?

Yes. We carefully evaluate every piece we offer and describe it as accurately and honestly as possible. Our listings distinguish antique, vintage, and later decorative pieces and disclose what we know about age, origin, materials, and construction.

How do you date and identify your pieces?

We assess construction methods, woods, hardware, joinery, design, wear, provenance when available, and comparable documented examples. Dates and attributions reflect our informed professional opinion, and we note uncertainty rather than overstate a claim.

What condition should I expect?

Antiques naturally show age, use, surface variation, shrinkage, repairs, and other evidence of their history. We provide detailed photographs and plainly describe notable condition issues so you can make an informed decision.

Have your antiques been restored?

Many period pieces have received repairs or restoration during their long lives. When known or observed, restoration, replaced elements, refinishing, and other alterations are disclosed in the individual listing.

Are the photographs of the actual item?

Yes. Our product photographs show the exact one-of-a-kind item you will receive, including relevant details and condition. Some listings also include an editorial image showing the piece in a styled interior to help you envision it in a room. The surrounding setting is illustrative, so please refer to the individual product photographs and listed dimensions for the item’s precise appearance, scale, and condition.

Shipping, Delivery & Pickup

Do you ship antique furniture nationwide?

Yes. We arrange delivery throughout the contiguous United States and can coordinate appropriate service for furniture, artwork, and smaller decorative objects.

How does white-glove delivery work?

Most furniture is delivered by experienced furniture carriers using blanket-wrap or white-glove service. The carrier contacts you to arrange a delivery window and brings the piece into your home; access limitations and any special placement needs should be discussed before purchase.

How much does shipping cost, and can I request a quote?

Delivery cost depends on the item, destination, access, and service required. Contact us with the item and your ZIP code, or use our shipping quote form, and we will provide a quote before you purchase.

How long does delivery take?

Timing varies by destination and carrier route. Furniture delivery commonly takes several weeks, while smaller shippable items may arrive sooner. We will share the best available estimate and keep you informed as delivery is coordinated.

Can I pick up an item in Westfield, Massachusetts?

Yes. Pickup is available by appointment at our Westfield, Massachusetts location. Please contact us in advance so we can have your purchase ready and help coordinate a suitable time.

What happens if an item is damaged in transit?

Please inspect the item at delivery and contact us promptly if there is damage. Keep all packaging when applicable and send clear photographs of the item and packaging so we can work with you and the carrier toward an appropriate resolution.

Shopping with Pearl City Antiques

Can I see an item in person?

Yes. Visits are available by appointment in Westfield, Massachusetts. Contact us with the piece you would like to see so we can confirm availability and arrange a time.

Do you work with interior designers and trade professionals?

Yes. We welcome interior designers, architects, dealers, and other trade professionals. We can help with sourcing, condition details, measurements, photography, and delivery coordination for client projects.

Are your items one of a kind?

Nearly all of our inventory consists of unique antique or vintage pieces. An item is not reserved until a purchase or other confirmed arrangement is complete, so availability can change at any time.

Do you accept offers?

Reasonable offers may be considered on some items. Use the contact option on the listing or get in touch with the item title or link. We will respond honestly about whether there is flexibility.

What is your return policy?

Because our inventory is unique and condition is documented in detail, please review the photographs, measurements, and description carefully before purchasing. Return eligibility and any applicable terms are governed by our current refund policy; contact us before purchasing if you have questions about a specific piece.

About Us

Who is Pearl City Antiques?

Pearl City Antiques is a family-owned antique furniture dealer in Westfield, Massachusetts. We specialize in American period furniture of the late 18th and 19th centuries, English Georgian furniture, and selected vintage and decorative pieces. We serve customers nationwide with careful curation, detailed photography, honest descriptions, and personalized service.

Still have a question?

We are happy to provide additional photographs, measurements, condition details, or delivery guidance.

Contact us